Docs
Documentation
What the product does, how to set it up, and — the part most vendors leave out — what it cannot do.
- Install the chatbot
One script tag, and the domains it is allowed to run on.
- What the bot learns from
Website crawl, files, Google Drive, and pinned Q&A.
- How it avoids making things up
Retrieval, citations, and saying 'I don't know'.
- Human handoff and leads
When it escalates, how contacts reach your CRM.
- Channels
The web widget and Telegram, and what each can do.
- Security and data
Isolation, encryption, prompt injection, subprocessors.
- Plans, quotas and limits
Messages, crawl caps, attachment and voice limits.
Is there a free plan?
No. Grounly is paid-only, starting at $19/month — see pricing. The public demo on the home page is the trial: it indexes one page of any website and answers from it, with no signup.